Customer story · New York and New Jersey

Keeping a broad pet assortment connected across four stores.

Pet Goods combines deep pet-product selection, everyday value, monthly offers, VIP benefits, Astro Loyalty, and store services across locations in Paramus, Ramsey, Succasunna, and Poughkeepsie.

Four locationsThree New Jersey stores and one New York store
Broad assortmentFood, supplies, habitats, health products, and accessories for many kinds of pets
Programs and servicesPromotions, VIP benefits, Astro Loyalty, clinics, and a dog-wash location

The operational need

Pet retail depth has to remain manageable at every location.

A broad pet assortment creates thousands of everyday decisions: which products belong in each location, what needs to be reordered, how supplier costs affect margins, which offers are active, and how customer programs apply at checkout.

A connected retail foundation gives store teams one place to work with location-level inventory, product history, suppliers, purchasing, promotions, customer activity, loyalty, and reporting while preserving the local service that defines Pet Goods.

The connected workflow

From supplier catalog to the customer's next visit.

  1. 1
    Build the assortment

    Use supplier and catalog information to create and maintain detailed pet-product inventory.

  2. 2
    Buy and distribute

    Plan purchasing around stock, demand, costs, reorder methods, and the needs of each location.

  3. 3
    Sell and reward

    Keep promotions, customer programs, Astro activity, VIP pricing, and purchase history close to checkout.

  4. 4
    Review and adjust

    Use product, department, supplier, location, and customer reporting to guide the next decision.

Diverse Retail pet store inventory showing products, departments, prices, costs, margins, quantities, suppliers, and brands
A pet-retail inventory workspace shown with demonstration data. Product, pricing, supplier, quantity, and category details remain available in one searchable view.

Designed for multi-location pet retail

Control the details without losing the customer experience.

Multi-site visibility

Review inventory and operating context by location while supporting transfers and shared product data.

Catalog purchasing

Connect suppliers, costs, ordering rules, case packs, receiving, and product setup.

Promotions and loyalty

Keep scheduled offers, customer groups, VIP benefits, rewards, and Astro tracking close to the sale.

Useful reporting

Study product, department, supplier, location, customer, and promotion activity from the same retail foundation.

Store locations, product categories, programs, and services reflect information published by Pet Goods. Diverse Retail screenshots use demonstration data.

Connect your pet retail operation

See inventory, purchasing, promotions, loyalty, customers, and reporting together.