Hardware & compatibility

A connected counter.
The right equipment.

Build your Diverse Retail setup around a PC or Mac, with the printers, payment terminal, and customer display that fit your store.

Plan your setup

What connects, and what you need.

Use this guide when choosing equipment or preparing hardware you already own.

01 / Print receipts

Receipt printing that fits your counter.

Choose a direct network connection with Epson, Star or Citizen, or use QZ Tray / Local Printer to keep a compatible Epson printer working through your PC or Mac.

Our easiest setup

Epson direct network printing

For a new counter, we recommend a newer Epson with ePOS-capable Ethernet hardware, such as the TM-T88VI or TM-T88VII. Epson’s ePOS JavaScript technology lets the browser communicate directly with the printer, without a local printing helper.

  • Epson TM-T88VI
  • Epson TM-T88VII

Use wired Ethernet, or supported Wi-Fi with the appropriate adapter. Enable the printer’s ePOS service and complete its secure network setup.

On other Epson models, confirm the exact network card and firmware support ePOS browser printing. An Ethernet port alone does not guarantee compatibility; QZ Tray provides another route for older equipment.

Keep compatible equipment

QZ Tray / Local Printer

Use compatible Epson ESC/POS receipt printers over USB or older Ethernet connections, including the TM-T88V, through an installed printer on your Windows PC or Mac.

  • Install the printer with the appropriate driver or raw-print setup, and confirm it prints from the computer.
  • For Ethernet, add the printer using its IP address. QZ uses the installed printer list; it does not scan the network for printers.
  • Install and run QZ Tray on the checkout computer, then select the printer in Station Settings.

QZ Tray is a local helper for PC and Mac. Our current QZ receipt option uses Epson ESC/POS commands. Printing without repeated approval prompts requires trusted certificate signing configured for the site.

Direct network alternative

Star webPRNT

Choose a model with built-in LAN webPRNT. Compatible examples include:

  • mC-Print3 MCP31L and MCP31LB.
  • TSP650II, TSP700II and FVP10 equipped with an IFBD-HE07X/08X or IFBD-HI01X/02X interface.

Enable webPRNT and configure its HTTPS connection for the hosted POS.

Star lists the MCP31CI, MCP31CBI and TSP100IV without built-in LAN webPRNT. Support through the separate Star webPRNT Browser app or CloudPRNT is a different connection method from our direct webPRNT option.

Direct network alternative

Citizen XML/Web printing

Use a Citizen receipt printer with the XML Print Service and a compatible network interface. For standard 80 mm receipts, look at:

  • CT-S751 with the appropriate network configuration.
  • CT-S601II, CT-S801II and CT-D151 in the dedicated XML/Web (W-model) configurations.

Enable XML printing and configure the printer’s HTTPS service for the hosted POS.

Confirm the exact regional part number, interface and firmware with the supplier. Citizen’s model-family name alone does not identify an XML/Web-ready configuration.

02 / Handle cash

Compatible cash drawers

Connect your cash drawer to the selected receipt printer using a compatible drawer-kick cable.

The cable must match both the cash drawer and your Epson, Star or Citizen printer’s drawer connection so the POS can trigger the drawer through the printer.

Cash drawer → compatible kick cable → receipt printer
03 / Print labels

Zebra label printers

Use Zebra label printers compatible with Zebra Browser Print to print labels from your PC or Mac.

Certified printer examples

Zebra ZQ521 mobile label printer
MobileZQ520 / ZQ521
Zebra GK420D desktop label printer
DesktopGK420D and newer models
  • Windows PC: install Zebra Setup Utilities to configure the printer, and install Zebra Browser Print.
  • Mac: install Zebra Browser Print for macOS and configure your printer using Zebra’s instructions for that model.

Browser Print must be installed and running on the computer used for label printing.

04 / Accept payments

In-store payment terminals

We also support Canadian payment processing.

Compatible payment terminals

Accept card-present transactions with the payment terminals listed for Datacap DC Direct.

Use Datacap’s device directory to explore the supported terminals for your in-store payment setup.

View compatible terminals ↗
05 / Remote Tasks

2 ways to run Remote Tasks.

Choose your phone or the RF Data Terminal for fast scanning and data entry around the store.

RF Data Terminal with a built-in barcode scanner, keypad, and pistol-grip handle

RF Data Terminal

A built-in barcode scanner, an easy-grip handle, and simple keypad controls keep scanning and data entry fast.

Your phone + a mini barcode scanner

Compact finger-mounted barcode scanner

Run Remote Tasks on the phone you already have. A mini barcode scanner is the only extra hardware you need.

06 / Face the customer

A second screen for the sale and your store.

Both Mac and PC support a second customer-facing display. Present the current sales ticket and use the screen for store advertising.

Ticket presentation

Give customers a clear view of their sale on a dedicated screen.

Advertising

Put store promotions and advertising in front of customers at the counter.

Customer-facing sales display showing purchased items, promotional prices, and the sale total
An example of the live sales ticket your customers see.

Already have equipment?

Let’s check your setup.

Send us the model numbers and connection types of your printers, cash drawer, and payment terminal. We can help confirm what fits your store.