Platform capabilities

One retail core. Clear paths into the details.

Start with the four parts of Diverse Retail that run the business, then add the customer, merchandising, mobile, security, integration, and specialty workflows your operation needs.

Explore the retail core View advanced capabilities

Core platform

Four connected areas carry the work from sale to decision.

Each overview opens into a focused product page with real application screens and a more complete explanation of the workflow.

01 / Sell

Point of Sale

Checkout, customers, payments, returns, gift cards, quotes, invoices, tabs, rentals, and special orders.

02 / Stock

Inventory & Purchasing

Products, suppliers, catalogs, purchasing, receiving, replenishment, pricing, labels, and stock control.

03 / Run

Operations & Insight

Daily activity, open work, dashboards, reports, KPIs, Business Intelligence, controls, and auditability.

04 / Grow

Ecommerce & Website

A linked, LightFrame, or fully embedded store plus a built-in codeless website creator for editing and publishing.

Advanced capabilities

Add depth where it creates an advantage.

The advanced layer stays connected to the same catalog, customer, transaction, and reporting foundation. There is no second system to reconcile.

Customer relationships

Put the person behind the purchase within reach at the counter, online, and in follow-up work.

ProfilesCustomer contact details, history, notes, groups, and preferences.

LoyaltyPoints, rewards, membership value, and customer-specific benefits.

AccountsGift cards, store credit, open invoices, and pay-later workflows.

OutreachMarketing lists, automated messages, and relevant customer segments.

Promotions and pricing

Set pricing logic once, then let the right offer follow the product and customer to checkout.

PromotionsScheduled offers, product rules, date ranges, and promotional pricing.

AutomationQuantity discounts, mix-and-match logic, and automatic qualification.

GroupsCustomer, club, senior, team, and affiliation-based pricing.

ControlMSRP, MAP, cost, margin, and retail pricing visibility.

Payments and tenders

Keep payment choices part of the sale rather than a separate workflow staff must recover from.

IntegratedCard-present and ecommerce payment flows connected to the transaction. In-store stations can also accept payments through secure PayAPI card entry without a payment terminal.

FlexibleCash, cards, checks, gift cards, store credit, split tender, and accounts.

CustomerReceipts, invoices, payment history, and stored customer relationships.

ReconcileTender summaries, transaction journals, and batch-aware reporting.

AutoPay billing schedulesSchedule multiple travel deposits, installment payments, and final balances with automatic payments on planned dates.

Recurring AutoPayAutomate weekly, monthly, quarterly, or annual payments for memberships, subscriptions, equipment rentals, storage, lessons, and ongoing services. Keep billing on schedule until canceled.

Payment linksSend customers a payment link by email or SMS so they can complete their payment wherever they are.

Merchandising and labels

Move product data from supplier to shelf with the pricing and presentation controls intact.

LabelsReusable barcode labels, shelf tags, product tags, and custom formats.

CatalogsSupplier item data, catalog import workflows, and supplier catalog image support.

StructureDepartments, categories, suppliers, brands, attributes, and web categories.

Special ordersCustomer demand carried into ordering, receiving, and fulfillment.

Mobile and remote work

Take focused retail tasks to the product, receiving area, event, or sales floor on everyday devices.

ReceiveReceive purchase orders and update stock away from the back-office screen.

CountPerform physical inventory and quantity checks with a phone and scanner.

Look upCheck prices, product detail, availability, MSRP, MAP, and group pricing.

SellResponsive point of sale and remote task pages for mobile teams.

Specialty operations

Extend the core for the work that makes specialty retail more than a product sale.

RentalsReservations, availability, rental items, returns, and customer context.

ServiceWork orders, status, parts, labor, customer communication, and pickup.

ExperiencesClasses, activities, appointments, trips, charters, and calendars.

RequirementsWaivers, memberships, certifications, forms, and industry records.

Connected services

Connect accounting, online fulfillment, customer text conversations, email, and industry programs to the work your team already does in Diverse Retail.

Marine conditions Tide Data from NOAA

Add NOAA CO-OPS tide predictions to your website with the NOAA Tide Card. Show a three-day outlook in side-by-side day cards or a seven-day table, including high and low tide times and predicted heights.

Use your marine location to find a nearby supported U.S. coastal station, or select a NOAA station for your bay or channel. Times use the station’s local time zone.

Accounting QuickBooks Online

Connect your QuickBooks Online company, map department accounts and subaccounts, and review daily journals covering sales, tenders, taxes, and deposits. Download the journal CSV for your accounting workflow.

eCommerce EasyPost shipping & Shipday local delivery

Use EasyPost for carrier rates, shipping labels, and package tracking. Offer Shipday local delivery at checkout so customers can compare available couriers, delivery prices, and arrival estimates.

Connect with services such as Uber, DoorDash, and Roadie where available. Delivery is requested after the order is saved, with tracking updates tied to the order.

Text messaging Twilio two-way SMS

Start and reply to customer conversations in SMS Center. See incoming replies, unread messages, customer matches, and delivery status together, with customer consent and opt-out preferences respected.

Use your own Twilio account or request managed setup through Diverse Retail.

Email services Mailjet store email

Send receipts, invoices, booking confirmations, and customer follow-up email through Mailjet. Support transactional messages and bulk customer email from your store workflows.

Configure your sender and connection in Email Setup, then send a test email to verify delivery.

Industry programs Waivers, training, loyalty & promotions

Connect SmartWaiver for signed waivers and participant information, and SSI for dive-training workflows. Track ASTRO Loyalty activity for pet-store programs, and import INFRA promotions with pricing sheets for tags and labels.

Suppliers Catalogs, purchasing & order exports

Bring supplier product data, images, costs, and suggested pricing into inventory and purchasing. Use supported imports, exports, and supplier order formats to reduce repeated entry from catalog to purchase order.

Multi-store coordination

Add products and update prices across connected locations with the timing and level of control each job needs.

Drag, drop, or send nowCopy products between store inventory windows, or select receiving stores for an immediate update. Review new items and choose the fields to change on existing ones.

Prepare a packageCollect item, cost, and retail changes in Store Relay. Send one package to selected locations for review and processing, with a status for each store.

Automate shared listsKeep department and supplier structure synchronized while preserving local settings. Use master brand lists and enable shared customer or product groups where needed.

Keep local controlSet participation and edit locks by store. Preserve local stock, apply receiving-department taxes to added items, and recalculate margin when cost changes.

Explore Multi-Site features and sharing rules →

Control and personalization

Give each person an efficient workspace while retaining the access controls and evidence managers need.

PermissionsRole-based and user-level access to sensitive actions and information.

AuditSecurity logs, transaction journals, and activity trails.

AccessIndividual logins, IP whitelists, and blacklists.

PersonalizeSaved layouts, themes, language, and user-level workflow preferences.

Hardware & compatibility

Plan the equipment behind your counter.

Explore Epson receipt printers, compatible cash drawers, Zebra label printing, Datacap payment terminals, and customer-facing displays for PC and Mac.

View hardware & compatibility

See it in context

Walk through the workflows that matter to your store.

Schedule a demo View pricing