Platform capabilities

One retail core. Clear paths into the details.

Start with the four parts of Diverse Retail that run the business, then add the customer, merchandising, mobile, security, integration, and specialty workflows your operation needs.

Explore the retail core View advanced capabilities

Core platform

Four connected areas carry the work from sale to decision.

Each overview opens into a focused product page with real application screens and a more complete explanation of the workflow.

01 / Sell

Point of Sale

Checkout, customers, payments, returns, gift cards, quotes, invoices, tabs, rentals, and special orders.

02 / Stock

Inventory & Purchasing

Products, suppliers, catalogs, purchasing, receiving, replenishment, pricing, labels, and stock control.

03 / Run

Operations & Insight

Daily activity, open work, dashboards, reports, KPIs, Business Intelligence, controls, and auditability.

04 / Grow

Ecommerce & Website

A linked, LightFrame, or fully embedded store plus a built-in codeless website creator for editing and publishing.

Advanced capabilities

Add depth where it creates an advantage.

The advanced layer stays connected to the same catalog, customer, transaction, and reporting foundation. There is no second system to reconcile.

Customer relationships

Put the person behind the purchase within reach at the counter, online, and in follow-up work.

ProfilesCustomer contact details, history, notes, groups, and preferences.

LoyaltyPoints, rewards, membership value, and customer-specific benefits.

AccountsGift cards, store credit, open invoices, and pay-later workflows.

OutreachMarketing lists, automated messages, and relevant customer segments.

Promotions and pricing

Set pricing logic once, then let the right offer follow the product and customer to checkout.

PromotionsScheduled offers, product rules, date ranges, and promotional pricing.

AutomationQuantity discounts, mix-and-match logic, and automatic qualification.

GroupsCustomer, club, senior, team, and affiliation-based pricing.

ControlMSRP, MAP, cost, margin, and retail pricing visibility.

Payments and tenders

Keep payment choices part of the sale rather than a separate workflow staff must recover from.

IntegratedCard-present and ecommerce payment flows connected to the transaction.

FlexibleCash, cards, checks, gift cards, store credit, split tender, and accounts.

CustomerReceipts, invoices, payment history, and stored customer relationships.

ReconcileTender summaries, transaction journals, and batch-aware reporting.

Merchandising and labels

Move product data from supplier to shelf with the pricing and presentation controls intact.

LabelsReusable barcode labels, shelf tags, product tags, and custom formats.

CatalogsSupplier item data and catalog import workflows.

StructureDepartments, categories, suppliers, brands, attributes, and web categories.

Special ordersCustomer demand carried into ordering, receiving, and fulfillment.

Mobile and remote work

Take focused retail tasks to the product, receiving area, event, or sales floor on everyday devices.

ReceiveReceive purchase orders and update stock away from the back-office screen.

CountPerform physical inventory and quantity checks with a phone and scanner.

Look upCheck prices, product detail, availability, MSRP, MAP, and group pricing.

SellResponsive point of sale and remote task pages for mobile teams.

Specialty operations

Extend the core for the work that makes specialty retail more than a product sale.

RentalsReservations, availability, rental items, returns, and customer context.

ServiceWork orders, status, parts, labor, customer communication, and pickup.

ExperiencesClasses, activities, appointments, trips, charters, and calendars.

RequirementsWaivers, memberships, certifications, forms, and industry records.

Connected services

Exchange data with the outside services that already support finance, fulfillment, loyalty, and industry workflows.

AccountingQuickBooks Online connections for financial workflow continuity.

ShippingEasyPost shipping tools connected to orders and fulfillment.

IndustrySmartWaiver, SSI, ASTRO Loyalty, INFRA, and specialty data services.

SuppliersCatalog, purchasing, export, and order formats matched to supplier needs.

Control and personalization

Give each person an efficient workspace while retaining the access controls and evidence managers need.

PermissionsRole-based and user-level access to sensitive actions and information.

AuditSecurity logs, transaction journals, and activity trails.

AccessIndividual logins, IP whitelists, and blacklists.

PersonalizeSaved layouts, themes, language, and user-level workflow preferences.

See it in context

Walk through the workflows that matter to your store.

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